Returns and Refunds Policy
Upon receipt of your order, if you discover any defect in the product(s) delivered to you, please inform us immediately via email at ask@rockonline.sg. Any defective item must be returned within 30 days of receipt of order for a replacement or a refund (if stock is unavailable) at our sole discretion.
For international orders: The shipping charges incurred for the posting of replacement will be borne by customer.
Please note that returns for minor cosmetic defects or damages caused by your negligence will not be accepted. If you have received any incorrect items, please contact us before you return the item.
NO refund/returns for mp3 downloads or any other digital products including gift cards. All sales are final.