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FAQs

1. Q: I am a member with Rock Gifts & Book Centre. Am I entitled to membership discount for online purchases?

ROCK membership discount is only applicable at the physical store.

2. Q: Can I use vouchers purchased in the physical store for my online purchases?

We only accept e-Vouchers for online payment. Vouchers purchased at the physical shop can only be redeemed at the physical shop.

3. Q: I can't find a particular sermon title.

Please click here to drop us a message with the sermon title and date that you are looking for. We will get back to you within 3 working days.

4. Q: What happens next after I've made payment for a mp3 download?

You will receive an email with the download link. For Apple device users, please select download to a Cloud storage, as the file is unable to be downloaded directly to your device. For Android device users, do note the folder location where the file may be downloaded to.