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Privacy Policy

Your Personal Information: What we collect and how we use it

The information collected by ROCK GIFTS & BOOK CENTRE (hereby known as the “Company”) about you will be stored in a Singapore-based hosting server. It may include one or more of the following:

  • Information stored automatically whenever you interact with this Web Site and/or our App(s);
  • Information you enter on the Web Site and/or App(s) or give us in any other way (including by email or by mobile phone short message service); and
  • Information from other sources.

Information Stored Automatically

If you do nothing during your visit but browse through the Web Site and/or App(s), read pages, or download information, the web server will gather and store certain information about your visit automatically. This information does not identify you personally. This information includes Internet Provider (IP) addresses, which are captured in web server log files by default. We may use your IP address internally to help diagnose problems with our server, administer the Web Site and/or App(s) and to monitor network traffic to identify unauthorized attempts to upload or change information, or cause damage.

Personal Information

Personal information collected by the Company includes the following:

  • If you choose to provide us with personal information by sending an email to the Company, or by filling out a form with your personal information and submitting it through the Web Site and/or App(s), we may use that information to respond to your message and to help us provide you with the information that you have requested.
  • If you sign up for a subscription programme (e.g. email and/or SMS and/or in-App notification subscription programmes) under the Company, we may ask for information which identifies you.

Your information is collected strictly for administrative purposes. Except where specifically provided in these Terms and Conditions the information you provide will not be released to any third party without your permission except where the Company considers the release appropriate to comply with the law, or to protect the rights, property and safety of the Company or others. In cases where we obtain your permission to disclose your Personal Information to any third party, all such parties will be under obligation to maintain the security and confidentiality of the Personal Information, and to process the data in accordance with our instructions.

We may share necessary information with other vendors which have been authorized to carry out specific services to process any application(s) you have made or to render you a service, so as to serve you in the most efficient and effective way, unless such sharing is prohibited by law.

Consent

By entering personal information into this Site, you are deemed to have consented to the collection, use and disclosure of your personal information for the purposes stated above. You are also deemed to have consented to any further personal information that is volunteered to the Company, whether via this Site or otherwise.

Emails from the Company

The Company has found that attractive, graphics-rich emails are a quick and effective way to communicate with our registered users and subscribers about new resources and upcoming events. We maintain an opt-out, user-customizable subscription database of users who have requested to receive these emails. Every email you receive provides an option for you to unsubscribe to such information.

Access and Updating

The Company will provide access to, update and/or amend the Personal Information in accordance with applicable law. You may request access to, and have the opportunity to update, amend or withdraw your Personal Information by contacting the Data Protection Officer (DPO) using the details in the Contact Us section below. For security reasons, the Company reserves the right to take steps to authenticate the identity of the requesting party before providing access to Personal Information in accordance with this section of the Privacy Policy.

Retention, Security and Privacy

The Company will store personal information only for the time necessary for fulfillment of the purposes for which such Personal Information is collected, or upon your formal request to us to cease storing of your personal data, or as permitted by applicable law. If you would like to request the withdrawal of your Personal Information, please contact the DPO using the details in the Contact Us section below.

While the Company will make all reasonable efforts to store personal information collected by the Company in a secure server and/or secure files and to keep this information accurate and up-to-date, the Internet is not a secure medium for the transmission of information. Therefore, the Company cannot accept responsibility for, warrant or guarantee, the security of information you send to or receive from the Company over the Internet. You also agree that the Company also will not assume responsibility or liability for any claim, damage or loss connected to the loss of, or unauthorised use of, any personal information, whether by unauthorised access to the server or files or otherwise,. Unauthorised access to the Company server or files, whether to upload or modify information or to use the Contents, is strictly prohibited and may be punishable by law, including, without limitation, the Computer Misuse Act (Cap 50A).

The Company will maintain reasonable technical and organisational security measures to protect Personal Information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.

Variation

The Company may amend this Privacy Policy from time to time. We encourage you to visit the Web Site and/or App(s) regularly to stay updated with these changes.

Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of the Republic of Singapore. You hereby submit to the non-exclusive jurisdiction of the courts of the Republic of Singapore.

Contact Us

The Company Protection Officer helps ensure compliance with this Privacy Policy and answers questions about data privacy or security issues. This Officer also helps educate employees concerning compliance to the policy. If you have questions, comments or concerns about data privacy, The Company’s Privacy Policy or the security of personal information that we process, you may send an e-mail or postal mail to the following:

Email: ask@rockonline.sg

Address: 1 Vista Exchange Green, The Star Vista, #02-07, Singapore 138617